privacy-policy

Privacy Policy

Welcome to CBT Flow Solutions Pvt. Ltd.

CBT Flow Solutions Pvt. Ltd., we are committed to protecting the privacy and security of our website visitors, customers, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our mobile application, submit enquiries, or interact with our services.

By accessing our website or mobile application, you agree to the practices described in this Privacy Policy.



1.Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Company Name
  • Email Address
  • Phone Number
  • City and State
  • Industry Information
  • Any information submitted through enquiry forms


2. How We Use Your Information

We use the information collected to:

  • Respond to product enquiries and requests.
  • Provide quotations and technical support.
  • Process customer requests.
  • Improve our website and mobile application.
  • Send updates regarding products and services.
  • Communicate important business information.
  • Maintain customer service records.


3. Product Information

CBT Flow Solutions Pvt. Ltd. is a distributor, supplier, and channel partner of various industrial brands and products. Product specifications, descriptions, and availability displayed on the website or mobile application are provided for informational purposes and may change without prior notice.



4. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.



5. Sharing of Information

We do not sell, rent, or trade your personal information.
Information may be shared with:

  • Authorized employees
  • Service providers assisting in business operations
  • Legal authorities when required by law


6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
You may disable cookies through your browser settings; however, certain features may not function properly.



7. Third-Party Links

Our website or application may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.



8. Retention of Information

We retain enquiry and customer information only for as long as necessary for business, legal, or operational purposes.



9. Your Rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of personal information where legally permissible

Requests can be made using the contact details below.



10. Contact Information

CBT Flow Solutions Pvt. Ltd.
Address: Office No. 115, 1st Floor, Sun Industrial Estate, Sun Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400013, India.
Email: [email protected]
Phone: +91 9833175276
Website: cbtindia.com



11. Changes to This Privacy Policy

CBT Flow Solutions Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.